FAQs

Some frequently asked questions our customers enquire about! Feel free to contact us should you have more questions.


What car will my driving lesson be in?

We have automatic and manual vehicles with dual controls, so we usually start there so we can see where you are at with your driving. We can switch between auto and manual if the need arises, and we can even use your car once we have established your level of experience. It will also depend on what vehicle you want to do your test in.


What time can I book a driving lesson for?

Monday               8am – 8pm
Tuesday              8am – 8pm
Wednesday         8am – 6pm
Thursday             8am – 8pm
Friday                  8am – 2:30pm

We are closed on weekends and public holidays. Our hours may be altered anytime, and these should be used as a guide only.


What is the best time to do my lesson?

As part of the learning journey the Learner Driver needs to think what times really suit them.  It is not advisable to do the full 120 hours based on one time frame, variation is needed. Take into consideration the time of day or night, traffic volumes, what roads you will feel comfortable with, and the experiences you’ve had. Country areas may need to consider if traveling between towns is practicable in the lesson, or meeting somewhere is more convenient, so you get value for money from every lesson.


How many lessons will I need or do I have to have prior to my test?

Vicroads say you need to have the 120 hours including 20 hours of night time driving if aged between 18 and 21 years of age. There are no set number of lessons, as long as you have the hours if aged between 18 and 21 years of age, or if over 21 you need to be comfortable in the car, know the road rules, know whats expected on the drive test, and be comfortable and safe in the car. So, the number of lessons you need will be an individual thing, and sometimes its best to do a lesson, then work an action plan towards your goals.


What about the instructor?

Our instructors are all licensed with a specific Driver Instruction Authority (DIA), and they carry it with them at all times. To get a DIA you must have a clear driving record, have Working With Children and Police checks, and complete the standard training modules for Driving Instruction.

In most cases when you start with an instructor you will remain with that instructor through to the licence test. Some cases may arise where late substitute may be needed, but these will be minimised to the likes of if the instructor is sick, for example.


Can I pay off my lessons with payment plans?

All payments must be made prior the start of each lesson, unless authorisation is given. Payment plans may be offered to assist with larger plans, and must be paid in accordance with the terms and conditions explained at the time of quoting.

Failure to comply with any agreement, will forfeit further lessons, and incur Late Payment or Administration Fees.


What if I have an issue with an instructor?

We pride ourselves on our image and professionalism, and have very little conflict with our instructors. If you have any concerns about your instructor, discuss it with the instructor, and if it still cannot be resolved speak to our office to help resolve the the concern.

You can always e-mail Boost 2 Drive and we will investigate.

If the concern is of an ethical standard then it may be necessary to take your matter to the Commercial Passenger Vehicles Victoria and have them investigate the matter to resolve.

Copies of the process can be obtained from Vicroads Customer Service Centres, or by calling the Commercial Passenger Vehicles Victoria on 1800 638 802


How can I prepare for my driver’s test?

Once you have your 120 hours (if needed), and you are comfortable in the car, you will be ready for your driving test.

Most people want to look around the area with the instructor, and we encourage that. Work out if travel time in your lesson will allow you to drive to and from, or if you need to meet somewhere.

We will help you to familiarise yourself with the test area. This does not mean we take you on test routes. We will show you the area, work on things we know are high risk or tricky things, explain why these things are of high risk or tricky, and show you how to work through the situations. Although you may not get all the risky or tricky bits on a test, you need to be prepared for anything that could arise on your drive test.

We do not know who your tester is until the day of the test, and we do not know what route you will get for your test. 


How long will my test take?

Drive tests are usually broken down into two stages. Below is a brief example of the drive test:

In-car check:
Basic inspection of the car by the Licence Test Officer (LTO) to ensure the car is safe with all the lights, washers, and wipers working properly.

Stage one (approximately 10 minutes):
You will need to demonstrate basic driving skills, such as left and right turns, give way signs, roundabouts, stop signs, and low-speed maneuvering.

Stage two (approximately 20 minutes):
You will do the day to day driving, in and out of residential areas onto high volume traffic areas, left and right turns across multi lanes or divided roads, entering and leaving various roads, traffic lights, lane changes. Parts of stage one may be used in stage two.


Will the instructor be with me on the test?

During the drive test the instructor will be with you, if you are using their car. The Licence Test Officer (LTO) will be in the back seat and the instructor will still be your supervisor to make sure you are doing things reasonably safely. Instructors cars have buzzers attached to the pedals, so if we intervene in any way the LTO will know and stop the test.
If conducting a drive test in your own car, you will be by yourself with the LTO. They supervise and do the marking at the same time.